shing yee.

Work Experiences

This page outlines the part-time jobs I undertook during my school term breaks. While these experiences may not be directly related to Data Science, they have provided valuable soft skills and broadened my perspective. Working part-time has taught me important lessons and contributed to my personal and professional growth.

Grab

Admin cum Customer Service

Feb 2021 - Jul 2021

  • Managed call operations, scheduling, and account setups, delivering personalised customer service and maintaining client confidentiality.
  • Enhanced data management processes and supported senior management in onboarding new drivers.

Communication

Time-management

Problem-solving

Data Management

Adaptability

Gong Cha

Service Crew

Nov 2018 - Feb 2019

  • Provided excellent customer service by efficiently taking orders, preparing beverages, and addressing customer inquiries.
  • Maintained a clean and organised work environment while managing transactions and ensuring product quality.

Communication

Multitasking

Customer Service

Teamwork

Attention to Detail

Last updated: Dec 2024